modern strategy, experience & design for tomorrow's most innovative digital products

product strategy  +  ux  +  design
trusted by:
Glüxkind Logo
Glüxkind Logo
Glüxkind Logo
Purdys Chocolatier Logo
Rockmass Logo
PetValu Logo
Franki Logo
Black Talon Logo
Franki Logo
University of Phoenix Logo
Performatrin Logo
Interaptix Logo
Bitspawn Logo
Majente Logo
Glüxkind Logo
Glüxkind Logo
Glüxkind Logo
Purdys Chocolatier Logo
Rockmass Logo
PetValu Logo

product & service strategy

We blend innovative discovery and prioritization methods to uncover the most meaningful solutions to the most challenging pains you and your users face –– meticulously building a crawl, walk, run, product or service roadmap.

user experience
& service design

We'll help you increase customer satisfaction and engagement by creating products your customers can't live without and elevate your product with thoughtful, clean and simple user experiences.

visual design & branding

Our talented designers expertly weave your essence, personality and DNA into imagery and messaging that crystallizes what your business stands for, and speaks to the hearts and minds of your target audience.

better strategy
by design

We help App, SaaS and Agentic product companies increase customer satisfaction, engagement and retension by creating experiences your customers can't live without, elevating your product to deliver experiences aligned with your product's value.

Tension specializes in stealth-mode to in-market products and evolving them into powerful growth machines that go beyond product market fit create clear differentiation moats, and drive customer loyalty.

I don't think it can be understated how much this could be company-making. This is awesome. This is really, really good. I think the work you guys have put together is fantastic, and I can at least speak for myself that this has really reinvigorated where I believe franki can go.  

Nick Bennett
Head of Product at franki

growth-focussed
vision & innovation
designed to power the next unicorn

We're deeply focussed on creating real value for your business through modern product strategy, experience and design, with every decision rooted in and working towards meaningful business outcomes.

not your average product agency

Tension was built, and rebuilt, from the ground up to help companies and startups create better, more successful digital products & services. Our designers are strategic and our strategists, human-centric. We're simply a different breed. 

experienced,
talented team

We've collected a dream-team of highly skilled, talented and proven product strategists, user experience & service designers and visual designers. Which means no matter how big or complex your project –– we've got you.

we make it crazy-easy to level up your digital products & experiences. three ways to engage with us:

enterprise-grade
rigour, diligence &
methods –– done
with startup-grade
speed & agility

Think you can't have both? Think again. At tension, we've honed and concentrated our processes and engagement models to help you get the most outstanding, high-quality work, in less time.