Our projects are fast-paced, and intensive. We get to know your business and customers as well as you do, and blend that with our unique experience and expertise to determine the Problems most Worth Solving, and the Solutions most Worth Building.
Through our proprietary Experience War Room, we rapidly ideate and iterate, before beginning prototyping, testing and validation.
We’ll help you increase customer satisfaction and engagement by creating products your customers can’t.
To tension, projects are promises. Time, resources, budgets. Fixed, and guaranteed. We don’t build in contingencies. We don’t have overage rates. If we mis-scoped your project, that’s on us — and we’ll make it right, every time.
This isn’t a gimmick. It’s not a ploy. It’s simply ethical and moral, and it’s just good business.
We’ve built our project engagement model atop decades of best-practices, proprietary insights, speed, efficiency, meaning, value and an insatiable need to deliver tangible outcomes.
Our projects are concentrated, hyper-focussed engagements that build momentum, drive growth and business and financial results.
approaches tailored to your needs
Tension has perfected our approach to defining company-making and market-defining solutions, from strategy, problem and solution prioritisation, to 3-stage roadmaps, to concept, to experience to design. All in 5 weeks.
Already have a roadmap? Know the features and functionality? Great, we’ve distilled our 5 week approach down to 3, focussing on your business, your market, customers and the overall experience you want to deliver.
Our timelines and budget are set in stone. Projects will never cost more than we quote, there’s no hidden fees or contingencies. What you see is what you pay — this is our promise to you, and you deserve nothing less.
the 5-week
product & experience strategy sprint
We’ve perfected our engagement model so it’s replicable and repeatable, allowing us to focus on you and your business to create bespoke tailored solutions to you, your market, and your target customers in record time.
the 3-week
start from
experience sprint
If you have already done your homework, researched your customer segments, documented your features and functionality, and established your rollout roadmap — then our 3 week start from experience engagement is likely right for you.
There isn’t much more to it, really. We support our clients through the process of uncovering, identifying and prioritising human-centric ways of winning & holding the hearts and minds of your most desired customers.
Dark tunnels, 2 story trucks rolling by, the risk of falling rocks — all while geologists and geotechs are trying to take detailed scans and measurements of rockfaces. No pressure to get the experience right at all.
Starting something? Maybe you’re building a new product or service from the ground up, or revamping an existing one? We can help.
