our privacy
policy

Last Updated: June 25th, 2024

Introduction

Welcome to Tension Consulting Inc. We value your privacy and aim to be transparent about how we collect, use, and share your personal information. This Privacy Policy provides important information regarding your data, so please read it carefully.

Information We Collect
Direct Interactions

1. Chatbot: When you interact with our chatbot, we collect information such as the questions you ask and the responses you provide to improve our services.

2. Web Forms: Information provided through web forms like Contact Us or Sign Up, including but not limited to, your name, email address, and other details are collected.

3. Customer Support: When contacting us for support, we may ask for additional information to assist you more effectively.

Tracking & Cookies

We use tracking technologies, including cookies, to gather data on how you interact with our website. This allows us to improve your user experience and offer tailored content.

How We Use Your Information

1. Customer Support: Your information aids us in providing timely and effective customer support.

2. Service Improvement: Data collected helps us understand user behaviour, which we use to improve our services and features.

3. Marketing: We may use your data to send you updates, news, and promotional offers. You can opt out at any time.  

Sharing & Disclosure

Your personal information is not sold to third parties. It may, however, be shared with trusted partners to enhance our services.

Security

We take the security of your data seriously and use industry-standard protections to ensure it is safeguarded.

Changes to This Policy

We reserve the right to update this policy as needed. Any changes will be communicated through our website, and we encourage you to review this policy periodically.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at hello@wearetension.com.