Solving problems is exciting, and deeply fulfilling to us. We chase the balance that benefits your customers as much as your business. To us, this IS what design is. This is why we do it.
When we dig in, we go all the way in. We go wide. We push ourselves and our clients to learn absolutely everything we can about your business, your customers, your markets, and your wildest dreams of success. We do this upfront so that we can be better, smarter, and faster every step of the way. From problem identification, to solution ideation, to strategy, to design and experience. This insatiable desire to become one with you and your customers is what differentiates us — it’s what makes our work strong, allows us to get the smallest of details right, and create products and services that hit the mark for your business, and your customers.
And, fortunately — it’s what makes us happy.
Anything worth doing is hard, otherwise everyone would do it. To differentiate from the competition, you have to be willing to put in the work. You have to take risks, step outside of your safe space, and rail against convention. The process will be uncomfortable, and at times painful. You’ll need a thick skin, and an unwavering belief in your mission.
At tension, we don’t choose the easy way, we choose the right way. For our clients, and their customers.
We approach design through a business strategy-first lens, and how we ourselves operate is no different. We’ve crafted, tweaked and optimised our own processes and methodologies, objectives and goals to centre around better serving our clients’ objectives.
We’re hyper focussed on improving our customers’ acquisition, loyalty, revenue, engagement and growth metrics through design.
Tension is lead by industry veterans with deep, extensive and broad experience across industries, verticals, sectors. From startups to enterprise, from banking to marijuana — you name it, we’ve been hands-on and knee deep in it.
Our team of experts brings our vast knowledge and exposure to every client, and every project we work on. Every time.
Our experts have done it all, from telcos to banking, to consumer goods, to government to startups.
Our vast experince has allowed us to play at many diverse and unique levels across each industry we’ve worked with.
Our founder has been designing and building digital solutions since the mid-nineties, and never looked back.
Our commitment and passion for our work is unmatched, which shines through in everything we do.
Want to redefine your market, and get the jump on your competition? That’s our sweet spot.
We’ve seen it all, and know how to work within, and make the most of any technology stack, platform, or product.
Tension doesn’t deliver and walk away, we’re by your side all the way to launch to advise, advocate and solve problems.
Balancing the freedom to generate big ideas, the dilligence to stay on time and budget and the staying power to deliver.
Tension has optimized and refined our ways of working to allow us to be better, smarter, and faster.
When you’re our client, we care about your success first and foremost. We win only when you win.
Results are the everything, and we’re obsessed with our work having a direct positive impact on your bottom line.
It’s our promise to you. When we say a number, it will be that number. Guaranteed.
I've worked with the top design agencies in the world, and tension is a breed above everyone else. From the thinking, the design, the user experience –– and they do it all in 1/10th the time.
It was almost too good to be true. It felt like there needed to be a catch, but the catch never came...
Just. Wow. The work is amazing, fast and always well thought through. It’s clear tension are real pros and are at the top of their game. Each time they deliver, it never ceases to amaze.
Starting something? Maybe you’re building a new product or service from the ground up, or revamping an existing one? We can help.
